The Spa at Mandarin Oriental, Miami Reviews
Mandarin Oriental Miami Spa is definitely the 5 star spa it says it is. I believe Maria helped me make my reservation for my appointment over the phone. It was quick and seamless. The young man who ch... more »
Let me just say that I work in the industry and know how challenging it is to please Everybody so I wasn’t expecting perfection but a five star experience, yes! I went with a girlfriend for a day excu... more »
I used to love this place. Went here for Valentine’s Day. It was super busy, everything was good until my masseuse started to check on her phone during the massage. She was massaging my foot, I noticed she was using only one hand and it wasn’t strong enough. I asked her to do it harder, but she kept massaging me same pressure with one hand. I waited patiently for about 15min,(at this time I kinda figured she was doing something else) but it didn’t get better. I got up and there she is! Checking on her phone!! She immediately hid her phone underneath the towel. She apologized and said “I was doing the best”. I just couldn’t believe it. It’s mandarin oriental hotel. It’s not cheap massage place in middle of nowhere. Manager came in and apologized me again, she told me they’ll switch masseuse, but I didn’t wanna stay there anymore. They ended up charging me nothing that day. I am not going back there anymore.
Great massage, this place is small but I liked their massage. Very good and professional, clean place and good price for me. Will come again.
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