The Spa at Mandarin Oriental, Miami Reviews
The Spa at the Mandarin Hotel Miami remains my favorite spa in Miami. The pampering starts at the reception desk where you receive tea, cold hand towel and comfy slippers. Next the receptionist escort... more »
Front desk very professional, courteous, trained well, accommodating, gracious and pleasant. Therapists are excellent - we had two treatments and experienced deep tissue, hot stone, reflexology. These... more »
I used to love this place. Went here for Valentine’s Day. It was super busy, everything was good until my masseuse started to check on her phone during the massage. She was massaging my foot, I noticed she was using only one hand and it wasn’t strong enough. I asked her to do it harder, but she kept massaging me same pressure with one hand. I waited patiently for about 15min,(at this time I kinda figured she was doing something else) but it didn’t get better. I got up and there she is! Checking on her phone!! She immediately hid her phone underneath the towel. She apologized and said “I was doing the best”. I just couldn’t believe it. It’s mandarin oriental hotel. It’s not cheap massage place in middle of nowhere. Manager came in and apologized me again, she told me they’ll switch masseuse, but I didn’t wanna stay there anymore. They ended up charging me nothing that day. I am not going back there anymore.
Great massage, this place is small but I liked their massage. Very good and professional, clean place and good price for me. Will come again.
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