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Prime Luxury Rentals, Miami

4.7
#11 of 29 in Transportation in Miami
Prime Luxury Rentals is located in Miami. Plan your visit to Prime Luxury Rentals and a wealth of other attractions, well-known and undiscovered, using our Miami road trip planning app .
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Prime Luxury Rentals Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 5.0
156 reviews
Google
4.8
TripAdvisor
  • I worked with Prime Luxury Rentals a couple of times already and everything had been just incredible. Maria Grajales has been my Sales Team and contact and her services incredible. Thank you so much f...  more »
  • Wanted to give an update on my event and it was everything I dreamed of and more... Krist with prime Luxury was very helpful and made sure everything was perfect for my day.. Definitely reccomend anyo...  more »
Google
  • I booked the 72 foot yacht for a day out with close friends! The staff and experience was exquisite! With a personal chef, massage therapist, mixologist, and crew with a captain I couldn’t have been happier! The chef plans meals with you ahead of time to meet your needs. The massage therapist helped with all of my back pain from the trip here. She made sure I was comfortable and relaxed at all times. The mixologist was always making sure our needs were met and making the drinks we had asked for. Hands down an amazing experience I will definitely come back again and can’t wait!
  • Very disappointing Experience! I will not recommend the service at all. The pre-sailing experience was good. The sales team work diligently to get the quote and the paperwork ready on-time. Although they try to charge twice by credit card for the service but the bank decline the double charge. Then the real issue started the date of the trip: I rented the 41' Sea Ray. To start, the boat was not ready at the time of departure. I rented the Sea Ray from 9:00 am to 1:00 PM, we arrive to the Sea Isle marina around 8:45 am and the boat was still covered. The team started to load the boat around 9:05 am and we departed by 9:35 AM. Something weird is that they take a "survey" before you depart on your trip. This should be done after so they can really capture the Voice of the Customer, no?.. The Captain asked where I would like to go and I told him to go around Key Biscayne (by the Sandbards). Instead he took us around Start Island, Fisher Island consuming around 2 hours of our trip. Buy the time we arrive near Key Biscayne and I asked him to take us to the sandbars.. he said there was not time to go there (!!). I really felt like a hostage following the captain agenda (not mine). Very unprofessional. I was looking forward to get to the sandbars.. but that never happen.
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