Very good customer service. But the 3 star rating is from the outdated seats and the food not being so good. Steak didn't have much flavor. Pasta was a little bland. Dessert was just not on par with expectations. For the amount I paid, I expected GOOD food. You do fine on the visual aspect, now do something about the taste. At least the drinks were alright. Would come again but I'd be careful next time on what I order. Hopefully it isn't too bad.
The theater based this VIP location on delivering a premium experience however the seats do not recline and there is no leg support. You're paying a higher price for just a wider seat. It was comfortable but it's not really worth it. Service was not good, we asked for a couple of items that were not available in the theater restaurant. The cousin related theaters at City Place are much better designed.
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