Urban Playground Reviews
500 baht for a class seems like a good deal. They neglect to tell you when you’re booking that You have to pay an extra 570 baht upon arrival - more than the climbing itself! I called up twice and... more »
This ia definitely not a place for beginner climbers, can hire people to assist or coach but then became v expensive. Skill climbers will enjoy more »
Update: to owners response. There’s no need for your arrogant tone. Your response is condescending and not a good way to do business and communicate with your customers. It clearly did not say it would cost extra for harness and shoes and you should not assume customers should know something you don’t clearly state on your website. 475 Baht to climb is already very expensive in the first place. Instead of trying to save face I suggest you acknowledge your mistake, apologise to me and correct the mistake you made by updating your website to say “shoes and harness is not included and will cost extra” so there’s no confusion . Original review: I would have given this 5 stars but I was very disappointed they use misleading advertisement. On the website it says 475 to use the climbing facilities but when I arrived they ask me for another 150 to rent a harness and shoes. It said nothing about rentals or that it would be extra charges. They can decide their own price but if they are not transparent on what the actual price is then it’s disappointing for the customer. They didn’t even offer to give the shoes and harness for free make up for their mistake. .
A very cool place. The bouldering routes are mostly overhang. Most people come here for climbing.
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