Altitude Trampoline Park, Gurabo

4.2
#4 of 10 in Theme Parks in Puerto Rico
Altitude Trampoline Park is located in Gurabo. Take a look at our Gurabo travel planning website to schedule your visit to Altitude Trampoline Park and learn about what else to see and do during your holiday.
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Altitude Trampoline Park Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
36 reviews
Google
4.5
TripAdvisor
  • And the only thing that made us decide to go somewhere else was the prices. 10 euros on weekends and holidays and 8 euros on weekdays + 2 euros mandatory for your socks per child, no matter how old you are and for a single hour. A little rather expensive in my opinion. The pity is that we were with four children if they had gone headfirst. The facilities are a pass with hundreds of mini trampolines with different areas where you can do everything. Sometimes we will definitely try because we are all left wanting
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  • If You are going to jump and have fun, a great place If You are going to celebrate birthday.... In my case was terrible VIP room Service, all mistakes, missed 5 snacks, between snack and cake more than 40 minutes, we gave another room to the requested, in the service hired indicated that there was a dedicated monitor and did not, was serving Other birthdays and the kids were not cared for and we had to do the parents, they charged parents who added children at the last minute and made them pay also on the birthday. We Asked for the manager to come, who was, and he sent us an employee and insisting we were told he was gone. And after filing a complaint and taking more than 8 days to deign to call you back, they say that everything is very strange, they must check it because they do not block and we lied to say that we had a dedicated monitor in our contract, to review we see that have changed the web Eli Undermining that service, but do not say that we have screenshots of the web 10 days ago and now.... Summarizing that the person who has called in addition to all say you have to check it but that is very rare... He ends up saying that we lied that there would be ATTENTION INDIVIDUALized BY a PARTY MONITOR (copy paste of the web to day 10-03 that does not appear already in web of the 18-03).... sad not?. All that to collect 371 euros and end up calling you a liar and a half hang your phone because they do not want to talk to you anymore. Oh! And that as we have put a very negative message on social networks and we have closed the doors to any negotiation... That's what matters social networks..... The concern of giving a bad service to children and parents does not count, the important thing is social networks. Some Apologies instead of indicating that everything should be checked again, that everything you said was very strange and have the nerve to change the web to tell you that lies in saying that you had a service contracted that is a lie and I find criminal and as we have the capture of the two Web pages when in Consumption call to see what happened will have to show who is the liar
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Google
  • I've had fun here and enjoyed the company of my friends. Tip: Please rent the 3 hour locker. It will not be fun to be locked out from your stuff and have to pay extra with the money you have locked inside the locker afterwards. In the end... you pay the same as if you've rented the 3 hour locker, just without the scare and displeasure.
  • I've been there a couple times since it first opened and I've always enjoyed myself. Even when it gets crowded you can still have fun. Although I would like seeing more staff watching over the foam pit since kids tend to stay in there a hide which can be dangerous for them and for other jumping. But yeah, it's a great place to go in a group and have fun. One more thing, why was there a Fortnite video on one of the TV's... It made no sense
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